![]() ![]() Hopefully this correspondence is able to be given consideration for a response. A big reason for our continuing business with Newton was we didn't have to worry about coming up with money we don't have to pay for the things that come up with purchasing unreliable vehicles. I am married with a big family of 5 children. But after the service visit and no response from me expressing my concerns, I am left with but the feelings of dissatisfaction, disappointment, and extremely frustrated from the whole experience. I did this because I always believed that to be true, from my past dealings and experiences. Newton, with this being a dealership I had highly recommended, and was quick to send my friends and family to, always referencing as fair and honest. ![]() Although when I left from my service appt this time, for the 1st time in my entirety of business with Newton, I was feeling as if I had been taken advantage of and cheated. And then furthering my frustrations, no response to a reply I sent back from an unsolicited text inquiring of my experience at the service appt, which I responded to, which has still went unanswered, all of which has changed my entire perspective on the dealership Newton Nissan, of which I had always held your dealership in high esteem from the moment we started business with the dealership with the purchase of our 1st vehicle from Newton, up until this point of interaction with this one. I had always had good faith for Newton, so this definitely had me reeling. But no, only 2 of the tires were replaced, with the service department aware these remaining 2 tires would be short lived for the next unsuspecting owner and it would become their problem. After considering the circumstances involved with regards to the condition of the 2 front tires, I would of expected some type of credit or compromise for such poor tread length being left on these tires, and then being okayed to leave on the vehicle after a full check had been performed before selling to us at 20,000 miles used. I had been to 2 previous service appts at 5,000 miles and 10,000 miles of owning the vehicle, both of which were for oil changes, and tire rotations. At this appt, I came to learn about the extremely poor condition of the 2 front tires on this vehicle me and my wife traded in for, and have only had for about 15,000 miles, and was told the rotation could not be performed due to the extremely poor condition of the front tires! Following this information being given, what was offered, or should say, what wasn't offered, to remedy the issue. Click here to see our Inventory.Īt Home Test Drive - We will bring the test drive to make it more convenient for you and your family.ĭownload our App - for special offers, free oil changes, event reminders, and easy access to our website from your smartphone.I went for a service visit for oil change and tire rotation on 4/26/23, as I have did for the last 5 years of business with Newton Nissan. ( Click here for details)ħ Year / 100,000 Mile Warranty - Our Certified Used vehicle inventory comes with an amazing 7 year/100,000 mile warranty. ![]() ( Click here for details)Ģ Year Free Maintenance – We will provide 4 free oil changes and tire rotations for the first 30,000 miles or 24 months of owning your vehicle. Lifetime Powertrain Warranty– With every new vehicle purchase, you receive a free warranty that covers your vehicle’s engine and transmission. Start looking at financing/leasing options, submit your credit application, and more to save time at the dealership.Īverage a 4.6 Star Ratings on Google,, CarGurus, and DealerRater! ( Click here to see what our guests are saying) Newton Fastpass – Buy your next vehicle from the comfort of your own home. ![]()
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